Difference between revisions of "SCOM Insight – Changing licence"

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(Upgrading from a trial or renewing your licence)
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{{Back|SCOM Insight}}
 
{{Back|SCOM Insight}}
 
== The licence file ==
 
== The licence file ==
Your licence is stored in an XML file, with filename <code>ManagementGroup.lic</code>, where <code>ManagementGroup</code> is the name of your management group. For example, <code>SCOM-Prod.lic</code>.
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Your licence is stored in a file in the SCOM Insight installation directory. The filename format is <code>ManagementGroup.lic</code>, where ''ManagementGroup'' is the name of your management group. For example, <code>SCOM-Prod.lic</code>.
  
A valid licence file for your management group must be present in the ''SCOM Insight'' directory, which, by default, is <code>C:\Program&nbsp;Files\Pendlenet\SCOM&nbsp;Insight\</code>.
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A valid licence file for your management group must be present in the installation directory, which, by default, is <code>C:\Program Files\Pendlenet\SCOM Insight\</code>.
  
You can obtain the current installation directory by executing the following in PowerShell:
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To find the current installation directory, execute the following in PowerShell:
 
<pre>Get-ItemProperty "HKLM:\SOFTWARE\Pendlenet\SCOM Insight\Installer Cache\" "Directory" | select -ExpandProperty "Directory"</pre>
 
<pre>Get-ItemProperty "HKLM:\SOFTWARE\Pendlenet\SCOM Insight\Installer Cache\" "Directory" | select -ExpandProperty "Directory"</pre>
  

Revision as of 20:06, 30 April 2018

Back to SCOM InsightBack to SCOM Insight

The licence file

Your licence is stored in a file in the SCOM Insight installation directory. The filename format is ManagementGroup.lic, where ManagementGroup is the name of your management group. For example, SCOM-Prod.lic.

A valid licence file for your management group must be present in the installation directory, which, by default, is C:\Program Files\Pendlenet\SCOM Insight\.

To find the current installation directory, execute the following in PowerShell:

Get-ItemProperty "HKLM:\SOFTWARE\Pendlenet\SCOM Insight\Installer Cache\" "Directory" | select -ExpandProperty "Directory"

Upgrading from a trial or renewing your licence

If you don't yet have a full licence, one can be ordered on the Sales site.

To upgrade from a trial or renew your licence, a new licence file must be applied. There are two options to do this:

  1. Simply copy the new licence file to the installation directory, overwriting the existing licence file. The application will immediately detect and use the new licence. If there are any problems with the licence that has been applied, you will be notified on-screen in the application within two minutes, and details of the problem will be logged to the event log (see below).
  2. If an upgrade to the application is available (see the release history), download the latest version and run the installer in place on your current server. The installer will prompt for a licence file (at which point you can provide the replacement licence) and upgrade your installation in place.
Before proceeding, you may want to take a backup of the existing licence file.

Problems

Any problems reading the licence, or if the licence has expired, will be logged to the Application event log with ID 7180.

If you experience any difficulties, please Support.